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Orders & Shipping
Here are some of the most frequently asked questions about orders and shipping.
How long will it take to receive my order?
After your order is processed, standard shipping typically takes 1–2 business days, depending on your location. We partner with trusted carriers to ensure prompt and secure delivery. Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package in real time.
Where do you ship from?
We ship from our U.S. warehouse to ensure quick and reliable delivery.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking number so you can monitor it every step of the way.
Returns & Exchanges
Here are some of the most frequently asked questions about returns and exchanges.
What is your return policy?
We offer a 30-day hassle-free return policy for unused items in original packaging. Just contact us and we’ll guide you through the process.
Do I have to pay for return shipping?
If the return is due to a defective product or our error, we cover the shipping. Otherwise, return shipping is the buyer’s responsibility.
Need to make a return or exchange?
If your baby product isn’t quite what you expected, we’re here to help—just reach out to our support team for a quick and easy solution.
